Learning Objectives
- Prepare mentally and physically for stand-up presentations.
- Use emotional intelligence to enhance presentations and public speaking.
- Identify the 5 negotiation styles in relation to Thomas Kilmann conflict resolution model.
- Differentiate and switch between the 5 different negotiation styles.
- Prepare and plan for a powerful negotiation following a 6-step structured process.
- Equip yourself with a skillset for negotiating powerfully and handling difficult negotiators.
- Practice and role play different situations for negotiation.
Modules
- Relevance of presentations to our careers
- Emotional intelligence
- EI (Be self aware)
- Mindset
- Knowing your objective(s)
- Vocal warm-up techniques
- Assembling pre-agreed benefits
- Time management
- Room set-up
- Technical preparation
- EI (Social awareness)
- What do they want?
- How will you transfer the message effectively to maximize influence?
- Attendees learning styles and expectation
- Defining the objectives
- Grab attention
- Using powerful openings
- Cover key objectives/points
- Linking from one point to the next
- Use snooze busters
- Summary of points
- Actions to be taken (Lesson Learnt)
- Writing the basic outline and objectives
- Researching, writing, and editing
- Mind mapping and brain storming
- EI (Social management)
- Bullet pointing
- Linking benefits to specific, stated needs
- Build a relationship with your audience
- Barriers to communication
- How to handle a prospect’s negative body language
- What to do when audience disagree with each other
- Prepare for questions before you know what they will be
- Handling interruptions.
- Handling questions
- Handling objections
- Dealing with difficult people
- It is not what you say, it is how you say it
- Principles of great presentations
- EI (Self manage)
- Must use presentation delivery methods
- Virtual Vs Face-to-Face presentations
- Unleash the power of story
- Simplify complicated topics
- Make Jitters a no-show
- Focus on key messages
- Time out: understand when and how to debrief as needed
- Effective use of body language and voice tone
- ‘Watering the garden’ eye contact technique
- Utilize visual aids
- Fundamentals
- Pictures beat text
- Simplicity
- Color
- Using charts, and videos
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