

Lead Change With Confidence, Not Just Compliance
A new system or company restructure can look perfect on paper and still struggle once people have to use it. The problem is often not the plan itself, but whether employees understand the change, see where they fit into it, and feel ready to move with it. The Shift helps professionals lead transitions in a way that gets people involved rather than simply asking them to follow.
Program Overview
Grounded in Kotter’s change leadership model and the ADKAR framework for individual change readiness, the program gives participants both the organizational and personal lens needed to lead change effectively. Participants practice building urgency, communicating a clear vision, and diagnosing where each team member sits on the change curve.

Why This Program Matters?
Change is now constant; new systems, restructures, and shifting market expectations. Leaders who guide teams through change smoothly protect productivity, morale, and retention during periods that otherwise create significant disruption.
What Participants Will Learn
- Apply Kotter’s model to plan and lead a change initiative.
- Use the ADKAR framework to diagnose individual change readiness.
- Build a clear, compelling case for change.
- Anticipate and address resistance before it derails a transition.
- Maintain momentum and reinforce new behaviors after rollout.
Program Modules
- Module 1: Building the Case for Change
Creating genuine urgency and forming a guiding coalition. - Module 2: Communicating and Involving Your Team
Structuring a clear change narrative and building early ownership. - Module 3: Individual Change Readiness: ADKAR
Diagnosing resistance and tailoring support to each stage. - Module 4: Sustaining Change and Embedding Behaviors
Reinforcing new behaviors and measuring genuine adoption.
Who
Should Attend
Managers, team leads, and leaders responsible for planning, communicating, or leading organizational change.
Frequently asked questions
Yes. HNI can build the exercises around a real or upcoming change initiative.
A framework covering Awareness, Desire, Knowledge, Ability, and Reinforcement, used to diagnose why an individual may be resisting change.
Yes. Participants work hands-on through a realistic change scenario.
A structured approach to planning, communicating, and sustaining change.
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