Program Overview
Built around the Situational Leadership model, the program teaches leaders to adjust their level of direction and support based on a team member’s competence and confidence for a specific task. Rather than promoting one ‘ideal’ style, participants learn to flex deliberately across directing, coaching, supporting, and delegating.
Why This Program Matters
Leadership directly shapes engagement, retention, and performance. Teams led by leaders who adapt their approach to the person and the task consistently outperform teams led with a rigid, one-size-fits-all style.

What Participants Will Learn
- Apply Situational Leadership to adapt style to person and task.
- Diagnose a team member’s competence and confidence accurately.
- Delegate effectively with the right level of oversight.
- Motivate team members with different drivers and working styles.
- Lead with accountability and clear expectations.
Program Modules
- Module 1 — The Leadership Mirror: Your Default Style
Identifying natural leadership tendencies and their blind spots. - Module 2 — Reading the Room: Diagnosing Readiness
Assessing competence and confidence for a specific task. - Module 3 — Delegation and Motivation That Works
Delegating clearly and understanding different motivational drivers. - Module 4 — Leading With Accountability
Setting clear expectations and building long-term credibility.
Who Should Attend
New and experienced managers, team leads, and leaders who want to adapt their leadership style more effectively to their people and situations.
FAQs
- Q: Can this program be customized?
A: Yes. HNI adapts case studies to your organization’s leadership levels and structure. - Q: What is Situational Leadership?
A: A framework teaching leaders to adjust direction and support based on a team member’s readiness for a specific task. - Q: Is this suitable for new managers?
A: Yes. It is particularly valuable for new managers, while also sharpening experienced leaders.
Q: What will participants gain?
A: A practical framework for adapting leadership style to different people and situations.
Develop Leaders Who Adapt and Deliver
Partner with HNI to build leaders who read every situation accurately and lead each person the way they actually need to be led.


