Learning Objectives
- Identify key success factors for effective management using coaching techniques.
- Develop a clear set of guidelines and principles for a successful coach/mentor relationship.
- Use effective coaching tools to help you provide effective support for the coachee/mentee.
- Give constructive and effective feedback for coaches/mentees development.
- Lead, coach and manage each team member to improve overall performance.
Modules
- Defining coaching and mentoring, and understanding the difference.
- Characteristics of an effective coach.
- Mindset of a coach.
- The coaching skill set.
- Building rapport & gaining trust.
- The rise of coaching and mentoring in business.
- Theory X and Theory Y for coaching and mentoring.
- How coaching and mentoring can help trigger and improve performance.
- Roles and responsibilities in the coaching or mentoring relationship.
- Mind frames of a mentor/Coach.
- Impact of employee expectations.
- Overcoming roadblocks to success.
- The OSKAR Mentoring Model.
- Coaching for performance: “The GROW” model.
- Creating the vision and discovering values.
- The power of questions.
- Introducing the principles to your team members.
- The importance of agreeing on SMART objectives.
- Quantitative and qualitative objectives.
- Providing feedback.
- Positive reinforcement.
- Developmental feedback.
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