Program Overview
Built around principled negotiation — the Harvard-developed approach focusing on interests rather than positions — and BATNA, the Best Alternative to a Negotiated Agreement, the program gives participants a structured preparation method. Participants practice through live negotiation simulations with structured debriefs.
Why This Program Matters
Negotiation outcomes directly affect margins, contract terms, and ongoing business relationships. In relationship-driven markets, a negotiation that damages trust can cost far more than any single deal is worth.

What Participants Will Learn
- Apply principled negotiation to focus on interests, not positions.
- Identify and strengthen a clear BATNA before negotiating.
- Prepare thoroughly, anticipating the other side’s interests.
- Manage common tactics and pressure points with composure.
- Close agreements that protect the long-term relationship.
Program Modules
- Module 1 — Preparing to Win: Interests and BATNA
Separating positions from interests and strengthening alternatives.
- Module 2 — Principled Negotiation in Practice
Generating options for mutual gain using objective criteria. - Module 3 — Handling Tactics, Pressure, and Deadlock
Responding to tactics calmly and breaking deadlock creatively.
- Module 4 — Closing Deals That Protect the Relationship
Structuring clear agreements that avoid future disputes
Who Should Attend
Professionals, managers, and leaders who regularly negotiate deals, contracts, terms, or internal agreements.
FAQs
- Q: Can this program be customized?
A: Yes. HNI builds simulations around the deals your teams negotiate most often.
- Q: What is BATNA?
A: Best Alternative to a Negotiated Agreement — your strongest option outside the current negotiation, which anchors your walk-away point. - Q: Is the training practical?
A: Yes. It is built around live negotiation simulations with structured debriefs. - Q: What will participants gain?
A: A structured preparation method and tools for securing better outcomes.
Build Negotiators Who Deliver Better Deals
Partner with HNI to develop negotiators who prepare thoroughly and close agreements that protect both outcome and relationship.


