The Shift — Change Management: Leading Change

Lead Change With Confidence, Not Just Compliance

Organizational change fails far more often from poor implementation than from a flawed strategy. New systems and restructures stall not because the plan was wrong, but because the people expected to carry it out were never truly brought along. The Shift equips professionals to lead transitions that build genuine buy-in, not just surface-level compliance.

Program Overview

Grounded in Kotter’s change leadership model and the ADKAR framework for individual change readiness, the program gives participants both the organizational and personal lens needed to lead change effectively. Participants practice building urgency, communicating a clear vision, and diagnosing where each team member sits on the change curve.

Why This Program Matters

Change is now constant — new systems, restructures, and shifting market expectations. Leaders who guide teams through change smoothly protect productivity, morale, and retention during periods that otherwise create significant disruption.

What Participants Will Learn

  • Apply Kotter’s model to plan and lead a change initiative.
  • Use the ADKAR framework to diagnose individual change readiness.
  • Build a clear, compelling case for change.
  • Anticipate and address resistance before it derails a transition.
  • Sustain momentum and embed new behaviors after rollout.

Program Modules

  • Module 1 — Building the Case for Change
    Creating genuine urgency and forming a guiding coalition.
  • Module 2 — Communicating and Involving Your Team
    Structuring a clear change narrative and building early ownership.
  • Module 3 — Individual Change Readiness: ADKAR
    Diagnosing resistance and tailoring support to each stage.
  • Module 4 — Sustaining Change and Embedding Behaviors
    Reinforcing new behaviors and measuring genuine adoption.

Who Should Attend

Managers, team leads, and leaders responsible for planning, communicating, or leading organizational change.

FAQs

  • Q: Can this program be customized?
    A: Yes. HNI can build the exercises around a real or upcoming change initiative.
  • Q: What is ADKAR?
    A: A framework covering Awareness, Desire, Knowledge, Ability, and Reinforcement, used to diagnose why an individual may be resisting change.
  • Q: Is the training practical?
    A: Yes. Participants work hands-on through a realistic change scenario.
  • Q: What will participants gain?
    A: A structured approach to planning, communicating, and sustaining change.

Lead Your Next Change Initiative With Confidence

Partner with HNI to build leaders who guide teams through change with less resistance and stronger adoption.

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