Define what emotional intelligence is, what it is not and why is it important for the workplace.
Outline the key pillars that make up the emotional intelligence.
Discover one’s level of emotional intelligence and identify the different social styles of colleagues for proper management and versatility.
Practice different skills & techniques for enhancing communication between teams and peers for emotional & social management.
Demonstrate the attributes of an emotionally intelligent individual in stressful & conflicting situations that occur at workplaces.
Compose an action plan for their further development of emotional intelligence competencies.
Recognize how to leverage emotions and notice emotions in others.
Take the organization one step ahead through better teamwork, greater self-control and having a more flexible and resilient environment.
