Learning Objectives
- Define Business Process Re-engineering.
- Discuss the right selection of Business Process Re-engineering (BPR) delivery team.
- Use the 5 steps of business process re-engineering.
- Apply process redesign and information technology.
Modules
- What is the difference between BPR & BPI
- Importance of BPR and when it is needed
- Understanding the scope and asking the right questions
- Who needs to be involved?
- BPR assessment tool
- Current process mapping methods
- Process map analysis and gap identification
- Improvement opportunity & IT solutions
- Process redesign and mapping
- Process operationalizing
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