Learning Objectives
- Fully understand Lean Six Sigma and how it can be implemented in any organization.
- Identify the fundamentals of lean manufacturing, lean enterprise, and lean principles.
- Describe the key dimensions of quality – product/service features and freedom from deficiencies
- Define how products and services that have the right features and are free from deficiencies can promote customer satisfaction and attract and retain new customers.
- Study and use the DMAIC process with more focus on Define, Measure, and Analysis steps.
Discover root causes of a problem.
Design and install new controls to hold the gains and to prevent the problem from returning.
Develop future project for continuous improvement in the organization.
Modules
- What is six sigma
- What is lean
- Do we need lean six sigma?
- Roles in six sigma
- The different belts
- Process and process related definitions
- Process mapping methodologies
- KPIs : definitions – leading – lagging
- KPI development cycle
- What is a waste?
- The 8 wastes: defining wastes using DOWNTIME tool
- Methodology and process steps
- Roadmap for DMAIC
- Project charter and its contents
- Business case
- Who are my stakeholders?
- Voice of customer – VOC
- Voice of employee – VOE
- Creating a SIPOC
- Selecting measures
- Data collection planning
- Essential data analysis and visualization skills
- Baseline data
- Interpreting data
- Measure phase challenges
- Measure phase checklist
- Update Project Charter
- What is it?
- Process analysis
- Rework loops, redundancies, and bottle necks
- 5 Whys
- FMEA
- Ishikawa diagram
- Pareto analysis
- Analyze phase challenges
- Check list for analyze phase
- What is it?
- Creating flow
- Visual management and 5S
- Improve Phase challenges
- Check list for improve phase
- What is it?
- Monitoring and response plan
- Documentation and story board
- Control phase challenges
- Checklist for control phase
- Communication skills
- Change management
Our Partners
